Terms & Conditions
Welcome to AssamCup. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please discontinue use of the website.
Last Updated: 24/01/2026
1. Introduction
These Terms & Conditions govern your use of the AssamCup website and the purchase of products offered through it. By browsing the site, placing an order, or using any services, you agree to comply with these terms.
2. Eligibility
To place an order on AssamCup, you must be at least 18 years of age or have permission from a parent or legal guardian.
3. Products & Information
We make every effort to ensure that product descriptions, images, prices, and other details on the website are accurate and up to date. However, minor errors or omissions may occur, and AssamCup reserves the right to correct them without prior notice.
Product Variations.
Tea is a natural product. Colour, texture, and appearance of tea leaves or liquor may vary slightly due to seasonal changes, processing methods, or screen display difference..
Availability.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) unless stated otherwise and include applicable taxes. Payments must be completed at the time of purchase using the payment methods available on the website. AssamCup reserves the right to update prices or payment options without prior notice.
5. Shipping & Delivery
Estimated delivery timelines are displayed during checkout and are provided as a guideline only.
AssamCup is not responsible for delays caused by courier services, weather conditions, or other circumstances beyond our control. Any applicable customs duties or local taxes for international orders are the responsibility of the customer.
6. Returns & Refunds
Eligibility
If you receive a damaged, incorrect, or incomplete product, please contact us within 48 hours of delivery.
Process.
To initiate a return or replacement, contact our support team at hello@assamcup.com
with your order details.
Non-Refundable Items.
Opened or used tea products are not eligible for return due to hygiene and food safety reasons, unless the issue is due to a genuine defect or error on our part.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of AssamCup or its licensors. You may not copy, reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
AssamCup shall not be liable for:
Indirect, incidental, or consequential damages arising from the use of the website or products
Temporary unavailability, errors, or interruptions in website functionality
Our maximum liability, in any case, shall not exceed the value of the product purchased.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
10. Modifications to These Terms
AssamCup reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website. Continued use of the site indicates acceptance of the revised terms.