We guarantee that we always sell 100% authentic and fresh tea in sealed packs to ensure the aroma, freshness and flavor of the tea is retained for your enjoyment.
However, as a result of any error from our side, if you find that you have been delivered the wrong tea or the packaging was not sealed properly, you can contact us for return and refund. Although such a situation is highly unlikely, we hope you understand that humans are prone to errors. We will correct any such situation by issuing you a full refund or replacement.
We do not accept returns for items that are not personally liked by you.